I’m sure many already know that I have been loyal to Continental (now United) for all of my life. However, since the merger, I’ve had quite a few frustrating experiences with United that’s causing me to reconsider my loyalty (related posts: United Airline’s Customer Service Continues to Fail and Wishing on a Star for a United Upgrade).
Well there seems to be a ray of light for us who have elite status with United who may be looking for a new favorite airline to fly with.
As of today, AAdvantage is willing to status match United Mileage Plus members as per this thread on FlyerTalk. This is huge for American Airlines; they using the on-going frustrations that United flyers are experiencing to their “AAdvantage” (appropriate pun) with hopes of creating new loyalty. I’ll certainly be taking “AAdvantage” (sorry had to do it) of this offer myself.
Thanks for speaking with me about a special opportunity to obtain American Airlines AAdvantage® elite status without meeting the standard qualification requirements. In order to proceed, please provide us with documentation reflecting the Premier level that you hold with United Airlines.
Please send us the following documentation. Simply “Reply” to this message, and for prompt service, do not change the subject line:
• A copy of your dated elite membership card reflecting your name and Premier status level for the 2012 Membership Year (.pdf, .tif, .jpeg, .bmp formats, not to exceed 1MB)
Once your documentation is accepted, you will receive an email within10 days confirming your new AAdvantage elite status, which will be valid through February 28, 2013. Your credentials will follow in 3-5 weeks. Please note the following status equivalents:
- AAdvantage Gold® membership for Premier Silver
- AAdvantage Platinum® membership for Premier Gold or Premier Platinum
- AAdvantage Executive Platinum® membership for Premier 1K
We look forward to welcoming you aboard your next American Airlines flight and await your reply.
AAdvantage Customer Service
If you’re interested in matching your United status to American, you can contact AAdvantage Customer Service by calling them at 1-800-882-8880.
P.S. American Airlines’ AAdvantage Program took home two of what I think are the best awards last night at the 2012 Freddie Awards: Best Airline Customer Service & Program of the Year (Airline).
Who else is jumping on this offer?