Happy Easter, all! I just returned back home after an amazing two-week trip with Dad to San Francisco, Singapore, Sydney, Melbourne, and Tokyo. At the tail end of the trip, it’s safe to say that I knocked an aspirational hotel stay off my bucket list, as we spent our last night at the legendary Park Hyatt Tokyo.
The Park Hyatt Tokyo is often referred to as the “best hotel” in Tokyo according to Trip Advisor and other reviews circulating around the internet; some even refer to it as the best hotel in the world, period. Naturally, I was curious to give it a try and my expectations were quite high.
Getting the Room
Many people tend to burn their two-free night certificates from the Hyatt Visa here since a standard room can range from $550-$1000 per night, depending on the season. Since I already used my two-free nights last year at the Grand Hyatt Kauai, another option aside from paying the standard rate was to use 22,000 Hyatt GoldPassport points (transferred from Ultimate Rewards) for a free night. Since Dad and I were traveling together, it ended up being “justifiable”, at 11,000 points each, for a one-night stay.
The Location/Getting There
I’ll be honest, the location was not ideal. Unless you’re a business traveler and are happy to be in the heart of the Shinjuku business district, then the location will not impress you if you are a tourist yearning for a real “Tokyo” experience. The hotel is situated on the top floors of a sleek office building, and at times I felt like I was in Manhattan rather than in Japan. You can get to the hotel via public transportation, the shuttle, or a taxi.
I found these directions to be the easiest and most convenient:
Take the Oedo Line (“E” on the Toei Line) to the Tochomae stop (E28). When you exit the train, look for exit A4 and proceed up the stairs. Make a right onto the sidewalk and continue walking until you identify the distinguished Park Tower building (pictured below). It’ll be about a 7 minute walk.
If you decide to get off at Shinjuku station, you can also walk directly to the Park Hyatt Tokyo if you choose. This option will take you probably about 12-15 minutes. Alternatively, there is a complimentary Park Hyatt courtesy shuttle that runs every 20 minutes from the Shinjuku L-Tower. Information about the shuttle service can be found here.
If public transportation is not your thing, you can go the taxi route, but be sure to pay the price. A taxi from Shinjuku station to the hotel will run you about 700-800 Yen, while coming directly from NRT will cost you a hefty 27,000 Yen if you ask the hotel to arrange the transfer for you. Do not be afraid of public transportation in Tokyo – it’s extremely easy to use and efficient.
Since we had an early flight out of HND the following morning, and the metros do not run between midnight and 5 am, the hotel staff recommended that we take the “Airport Limousine” bus at 10:50 pm for 1200 Yen per person. We were able to stow our bags at the hotel free of charge from check out until the time of our bus to the airport.
The Property/The Room
The hotel is located on floors 41-51 of the Park Tower, and I’ll be honest, it’s a gorgeous hotel all around with sleek modern designs and amazing panoramic-views of the city. Upon entering the building, you’ll be greeted by a number of staff members who will give you undivided-personal attention. You’ll then be directed to the elevator which will take you up to the 41st floor for check-in. The first thing that will meet your eyes upon exiting the elevator is an amazing lobby bar complete with a sky-ceiling atrium, providing an abundance of natural light.
We booked at standard room, and as Platinum guests, we were not upgraded, but that’s OK because we wanted two beds anyway. The room was modern, spacious, cozy, and I was generally impressed with it. The only thing I learned I was not a fan of was the green carpet because I felt it did not photograph well. All of the small touches in the room definitely lived up to “5-star luxury”. I appreciated the hand-written welcome note and welcome amenity (some sweet, peanut-based snack).
The bathroom was spacious and featured a full standing-shower and large bathtub, with a large vanity area. There were more towels than I could ever imagine needing, and I was a huge fan of the Aesop amenities.
The Service/Stay Experience
Hands down, the service was impeccable. I have never experienced such attentive staff in my life. Everyone from the doorman to the gentleman who delivered an iron to my room exceeded my service expectations completely. In fact, the service was so attentive that at some points it felt slightly overwhelming. I’m usually not used to such over-the-top treatment, but it definitely stuck with me in a good way.
I also had an opportunity to experience the breakfast the following morning as a guest of a Hyatt Diamond member (thanks, Summer!). The breakfast spread was plentiful and there was also an option to order from the menu. I chose to order from the menu and every course was spectacular.